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On May 7th I contacted you about a problem I'm having with
Second opinion] On May 7th I contacted you about a problem I'm having with my smartphone. My membership started on May 9th. Richard was the tech that worked on my problem, but was not able to resolve … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Need my password on deleted Google account that I accidently
Need my password ***** deleted Google account that I accidently deleted important pictures on it Google can't verify it is me … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am able to log on to my google acct from one device but
I am able to log on to my google acct from one device but cannot on PC. I have gone through the google recovery and it asks to verify that it is me. I get a code from my recovery email acct but when I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I changed my password and forgot it and haven't been able to
I changed my password ***** forgot it and haven't been able to sign in … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,470 satisfied customers
It's a mobile phone google account. Huawei mate9. Just
just recently says i have been logged out of google and everytime i try to reset password ***** says cant verify its my account cant send or receive emails on phone … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have a gmail account that I receive mail on, I was trying
I have a gmail account that I receive mail on, I was trying to add some items and when I signed on into Google and tried to bring up my gmail account, it tells me it can't verify the account. I have t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
Its my phone. Had to reboot but now I forgot my Google
Its my phone. Had to reboot but now I forgot my Google account password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Ant log in. cannot log in, i followed on screen instructions
i followed on screen instructions i cant verify some of the questions … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Second opinion] I cannot log into my account I dont have the
Second opinion] hello I cannot log into my account I dont have the phone numbers that I used to have, is there anyway you could give me a temp password ***** I can log into my account, as I forgot it… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't get into my gmail! I put in my password and they say
I can't get into my gmail! I put in my password ***** they say they will send me a code; but it never shows up on the email I have entered. I was told someone else had signed in or tried to sign in to… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I created a 2 step verification using my Comcast.net email
I created a 2 step verification using my Comcast.net email account, but it is not active anymore. Thus since I can't remember my google pasword, I also can't verify it's me. I created a new gmail emai… read more
Mr.Med
Mr.Med
1,292 satisfied customers
My gmail account won't take my password. The only thing
My gmail account won't take my password. The only thing gmail has to identify me is an old email account with a provider I can no longer access (ie, no cell phone number, text, etc). I set up a new gm… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I cannot access G mail. Says it does not like my password ***** or user
I cannot access G mail. Says it does not like my password ***** or user name. Then it asks me to check e mail to see if the problem is resolved! DUH! If it won't let me access it how can I find the so… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
! About a week or so ago, I received an email from Google
Hi! About a week or so ago, I received an email from Google wondering if someone was trying to access my account. I responded "No, it wasn't me..." My email is *****@******.***. It looked like someone… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have two email accounts and I've forgotten the password *****
I have two email accounts and I've forgotten the password ***** the second one and I can't retrieve it because the recovery phone number and the recovery email address are no longer in effect… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I am trying to recover my gmail account password XXXXX I do not
I am trying to recover my gmail account password XXXXX I do not remember when I created it or any other info it asks for. This is an account I have never used and probably created months ago when the … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I use LastPass on my laptop/desktop and do not have it installed
I use LastPass on my laptop/desktop and do not have it installed on my Android Smartphone. LastPass has stored my Google password XXXXX I have tried to copy that password XXXXX Google on my smartphone… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I was always automatically signed in. I signed out, and now
I was always automatically signed in. I signed out, and now it says my password ***** ***** I didn't change it.… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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