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Gmail wont accept my old password.it says i changed it 6…

Customer Question
Gmail wont accept my...

Gmail wont accept my old password.it says i changed it 6 hours ago

Technician's Assistant: How long have you had this issue with your Gmail account?

Just now

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My old email address was***@******.*** and pass word 66alligator66 but it wont accept it. it keeps telling me i changed it 6 hours ago

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
11/11/2017
Email technician: arsufi2002, Other replied 10 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,885
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below reply box to post your response

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Email technician: arsufi2002, Other replied 10 months ago

Did you change the password ***** it says..

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Email technician: arsufi2002, Other replied 10 months ago

Also, do you have a cell that ends on ***62

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Email technician: arsufi2002, Other replied 10 months ago

Please answer my query when you are back

Thanks

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Customer reply replied 10 months ago
I cant connect to my emails. When they ask for my account details , which are...user name***@******.*** password ***** they keep refusing it. It has been my log in for years
Email technician: arsufi2002, Other replied 10 months ago

ok...

Let me know you have a cell that ends at **62

If so, please share complete cell number

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Email technician: arsufi2002, Other replied 10 months ago

Using that we can reset password

Waiting to hear from you

It shows the password ***** here is changed 6hrs ago.

Are you aware of this change.

Please confirm your cell number.

Thank You

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Customer reply replied 10 months ago
When I set my log in on my mobile , my computer says my password ***** been changed , so when I set my mobile password ***** mobile doesnt work but my computer emails work. Very frustrating. Why cant passwords work for both mobile and computer
Email technician: arsufi2002, Other replied 10 months ago

ok...

Are you able to login gmail from computer..

If so, there is a fix for mobile

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Email technician: arsufi2002, Other replied 10 months ago

Hi there,

Didn't find you back. Hope you are doing fine..

I was waiting for your reply since posted..

Could you please let me know if you still wait for answer.

(If you wish not to continue, i will request to cancel question)

Please reply

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