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What is exchange server type for samsung sm-t580. Outlook.

Customer Question
What is exchange server...

What is exchange server type for samsung sm-t580

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone&tablet

Technician's Assistant: What troubleshooting have you tried?

Tried looking at all settings and they look ok server says m.hotmail.com?

Submitted: 8 months ago.Category: Email
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Answered in 4 minutes by:
11/11/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Is the email address you are trying to add ending in @outlook.com? or @hotmail.com?
  2. Are you able to access your email using a web browser on the tablet or on the computer?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 8 months ago
Using outlook.com
Can access using email app on mobile phone
Customer reply replied 8 months ago
Can you advise possible solution
Email technician: Jess M., Computer Support Specialist replied 8 months ago

Thank you. Are you able to access this @outlook.com as an exchange account in other devices like a computer?

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Customer reply replied 8 months ago
Jess
Yes via phone
Email technician: Jess M., Computer Support Specialist replied 8 months ago

Please try these settings:

Server address: m.hotmail.com
Hotmail Exchange ActiveSync domain: (leave empty)
Hotmail Exchange ActiveSync user name: Your full email address

Hotmail Exchange ActiveSync password: Your password
Hotmail Exchange ActiveSync TLS/SSL encryption required: yes

Also, in setting up the account, make sure you add it as Exchange ActiveSync.

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Email technician: Jess M., Computer Support Specialist replied 8 months ago

How is it going? Have you tried the settings I gave you?

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Category: Email
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