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Oh my gosh...I'm so frustrated. About 10 years ago, a friend
Oh my gosh...I'm so frustrated. About 10 years ago, a friend set up a gmail acct for me.. But, I was so new to computers I never went into it. But, somehow I used that email to get a cell phone. I hav… read more
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Yesterday my Google page was frozen it gave me a number to
Yesterday my Google page was frozen it gave me a number to call imeadiatly or my computer would be ruined. I called several times. The call always failed. … read more
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I did a reboot of my phone and now I have to sign in to
I did a reboot of my phone and now I have to sign in to Google mail in order to start the phone back up but everything I have tried all the passwords and that it security questions they asked have fai… read more
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I can't seem to get the right person through Google to help me delete my Google account … read more
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Been trying to retrieve a previous email. I don't remember
Been trying to retrieve a previous email. I don't remember the password, but don't have the cell phone numbers they want to send the verification to. Are you able to help me? … read more
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My phone was stolen yesterday and I am unable to retrieve my
My phone was stolen yesterday and I am unable to retrieve my gmail because I can't remember my google password. I can't get a SMS code since I don't have my phone. Even though I'm able to access my EM… read more
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I cannot access gmail. I do NOT have a cell phone and since
I cannot access gmail. I do NOT have a cell phone and since I am locked out of my acct for verification you cannot send me an email. Catch 22. … read more
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Yesterday I closed my old gmail acct and opened another one
Yesterday I closed my old gmail acct and opened another one with the help of netstack technologies and now I can't reach anyone from the phone # they gave me or their support online help. … read more
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I went to a google tech support from google search and now I
I went to a google tech support from google search and now I canno … read more
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I had a recent browser hijack, but when that was repaired
I had a recent browser hijack, but when that was repaired (online with a tech), my primary google email address was no longer accessible in google. I can access current emails thru Outlook, but all my… read more
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Got a new iPad. Was told all systems go. Now cannot access my gmail acct on iPad phone or computer … read more
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I have an LG phone. Tmobile is my provider.I bought it on
I have an LG phone. Tmobile is my provider.I bought it on Craigslist.Then I factory reset the phone. Now Google will not let me sign into the phone.No, I don't have the original sign in info. … read more
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I cannot scroll the labels column and cannot get to 30 - 40% of my folders. … read more
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I am locked out of my gmail - it is tied to my iphone and i
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Google Help: I signed up Docs recently, but I've lost the
Hi Google Help: I signed up for Google Docs recently, but I've lost the paper I put the it on. (strokes) : ( I signed up with the email of***@******.***. But I can't remember my password. Can you plea… read more
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I periodically check the Google My Accounts page. In doing
Hello, I periodically check the Google My Accounts page. In doing so today, I went to the Sign-in and Security Tab, and then clicked on the Connected Apps and Sites option. It showed the only app as b… read more
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Yesterday I lost my iPhone4. My gmail was going to it and it
Yesterday I lost my iPhone4. My gmail was going to it and it is not locked. So, last night I changed my gmail password XXXXX today it doesn't work. Also, because I was trying to my other accounts and … read more
A. Stevens
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Yesterday we supposedly upgraded to Google Chrome from a more
Yesterday we supposedly upgraded to Google Chrome from a more basic Google program that was no longer being supported. We're VERY frustrated because 1) it seems our email address that we've used for Y… read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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