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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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My yahoo email is frozen unable to send emails with

Customer Question

my yahoo email is frozen unable to send emails with attachments
JA: How long have you had this issue with your Yahoo account?
Customer: 2 weeks
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browsers via my yahoo email account
JA: What troubleshooting have you tried?
Customer: called apple support team they were unable to unlock frozen email or frozen page from cheap tickets .com
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi and thank you for your question. My name is ***** ***** I will be the tech assisting you today.

Expert:  Bryan replied 1 year ago.

Just to clarify, do you access Yahoo using the Safari browser on your Mac?