Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

You deleted my account because I didn't respond in time to…

Customer Question
You deleted my account...

You deleted my account because I didn't respond in time to your new deal where you now charge for Google Chrome. I got my contacts back but not my groups.

Technician's Assistant: Have you contacted anyone about your account?

Yes to get my contacts back. I need my groupings back. I'[[ pay to have Chrome back if I can get my groups back. This is seriously adversely affecting my normal communications with my fans.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Laptop and phone

Technician's Assistant: What troubleshooting have you tried?

None I don,t know how. I thought it was all you guys

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I need to get all the features back. If I have to pay a monthly fee, so be it I guess.

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
11/10/2017
Email technician: Josh, Computer Enthusiast replied 8 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,964
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 8 months ago

Chrome is a free program -- Please explain your issue in more detail

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I didnt get the page you sent. Also how much does it cost?
I didnt get the page you sent. Also how much does it cost? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How come your link pop up here i am looking for google
how come your link pop up here i am looking for google support … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,192 satisfied customers
Been a paypal customer or years, mainly buying, need to send
been a paypal customer or years, mainly buying, need to send 25,00 to a friend in florida also a paypal customer Cannot get in this way. always just hit yes pay and that is all. Can you help please. … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,015 satisfied customers
I have a gmail account I cant get into. No my email is i
No my email is***@******.*** i cant remember my password ***** the phone number i used was an old one. I used this account for my instagram, I cant get into my instagram because it keeps sending my new password ***** the above email that I cant get in. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
We have been using Google Groups to manage an email list of
We have been using Google Groups to manage an email list of ~140 people. This past week, delivery of email send using this list has been spotty. Some folks receive the emails, some do not. When this h… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I HAVE BEEN ASKED FOR MY CHROME PASSWORD, TRIED TO ENTER MY
I HAVE BEEN ASKED FOR MY CHROME PASSWORD, TRIED TO ENTER MY GOOGLE PASSWORD, BUT NO LUCK. IS THERE SUCH A THING AS A CHROME PASSWORD, OR SHOULD IT BE THE SAME AS MY GOOGLE PASSWORD?… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I just got a new phone and I can't log in to my email. They
I just got a new phone and I can't log in to my email … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I can't get my email been looking for 2 days name iss
I can't get my email been looking for 2 days name iss Belinda … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Nothing is wrong with my email. I have question on using
Nothing is wrong with my email. I have question on using groups. When I write a new topic, are the members notified that there is new information? Or do I have to send individual emails that there is … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my email password I don't remember which date I use
I forgot my email password ***** don't remember which date I use this email last time its a while ago and my phone can't get text what can I do … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
Gmail: i have marked favorites. how do i now get the list of
gmail: i have marked favorites. how do i now get the list of those favorites? i am using the newer gmail contact form. … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Can t get access to my account after code was sent to me
Hi can t get access to my account after code was sent to me can't reach help a***********pin code needed don't have pin code radiate(###) ###-####… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,015 satisfied customers
I am trying to send an article from the NY Times to a number
I am trying to send an article from the NY Times to a number of people. In the past, when I typed in the first few letters of the recipients names their names and e mail addresses came up immediately.… read more
Cory
Cory
Vocational, Technical or Trade Scho
118 satisfied customers
What is the best way to synch calendar and contacts data between
What is the best way to synch calendar and contacts data between my desktop outlook and my iphone… read more
Cris
Cris
60 satisfied customers
I receive "News from Maine Elks Association". They use Constant
I receive "News from Maine Elks Association". They use Constant Contact. I don't see the formatting or pictures. I see only text. What setting do I need to adjust in Google Chrome or on my PC to enabl… read more
Mike Taylor
Mike Taylor
44 satisfied customers
This question is related to Google Calendar. When I attempt
This question is related to Google Calendar. When I attempt to invite others to a new or existing event i highlight the person in my contact list and when I click it does not fully populate the email … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a new mac that I purchased Microsoft office so I could
I have a new mac that I purchased Microsoft office so I could use their Outlook program. I would like to export only my email addresses from a specific group, not the whole address book that mac seems… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Chris, I appreciate your help.Iam confused. Ihave got a gmail
Chris, I appreciate your help.Iam confused. Ihave got a gmail adress for my daughter and I thought you helped me get it.If so, why do I pay you monthly fee and how much space does she get on her googl… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x