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Laptop and desktop keep asking me for a password to access…

Customer Question
Laptop and desktop keep...

Laptop and desktop keep asking me for a password ***** access my email account. I have access to my iphone and ipad.

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Reset password ***** sync

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just don't loose me! Phone and ipad working fine

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/10/2017
Email technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi and thank you for your question. My name is ***** ***** I will be the tech assisting you today.

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Email technician: Bryan, Computer Support Specialist replied 8 months ago

Just to clarify, are you using any email program, e.g. Outlook, to access your emails on the two computers now?

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