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I cant use my phone. Gmail. On my phone. Took phone to

Customer Question
I cant use my...

I cant use my phone

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my phone

Technician's Assistant: What troubleshooting have you tried?

Took phone to service provider to try a restart

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Was given a new password ***** their tech

Submitted: 8 months ago.Category: Email
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Answered in 3 minutes by:
11/10/2017
Email technician: Sean S., Computer Support Specialist replied 8 months ago
Sean S.
Sean S., Computer Support Specialist
Category: Email
Satisfied Customers: 1,372
Experience: 5+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning! My name is ***** ***** I look forward to helping you today. What is the issue you would like resolved?

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Email technician: Sean S., Computer Support Specialist replied 8 months ago

What specifically about the phone would you like help with too?

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Customer reply replied 8 months ago
getting it back on so i can use it
Email technician: Sean S., Computer Support Specialist replied 8 months ago

Okay. Is it just the phone or is it a certain program on the phone?

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Jess M.
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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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