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Yahoo mail. Is not accepting my password and I no longer…

Customer Question
Yahoo mail. Is not...

Yahoo mail. Is not accepting my password ***** I no longer have the old phone numbers to get into it.

Technician's Assistant: How long have you had this issue with your Yahoo account?

Two days

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Browser through yahoo

Technician's Assistant: What troubleshooting have you tried?

Everything that I could find. A youtube video said go to my yahoo.com and find alternate ways of gaining entry, such as questions

Submitted: 8 months ago.Category: Email
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Answered in 25 minutes by:
11/10/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Can you please tell me your problem or affected email account so that I can check its status and recovery options for you?
Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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