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Got a new phone. Downloaded Yahoo mail app. It will not

Customer Question
Got a new phone...

Got a new phone. Downloaded Yahoo mail app. It will not accept my password. Treed to change password will not let me

Technician's Assistant: How long have you had this issue with your Yahoo account?

Since yesterday

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Tried to get the Account Key. Each time it says not a correct key

Submitted: 8 months ago.Category: Email
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Answered in 11 minutes by:
11/9/2017
Email technician: sudipto_dutta, Computer Hardware Engineer replied 8 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 6,113
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 8 months ago

You will need to change some setting from any computer to solve the problem.Follow the steps below from any computer and then, try to login from the app, let me know how it goes for you.

  1. Sign in to your Yahoo Account.
  2. Click Recent activity.
  3. Go to Apps connected to your account.
  4. Click remove next to all entries.
  5. Sign in to your Yahoo account on your mobile device.
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sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 6,113
6,113 Satisfied Customers
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting

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