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I tried to change the credit card on my account which will…

Customer Question
I tried to change...

I tried to change the credit card on my account which will expire at the end of this month. obviously I couldn't

Technician's Assistant: Have you contacted anyone about your account?

No is there a phone number or text

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my computer but i could not get through.

Technician's Assistant: What troubleshooting have you tried?

Nothing. but could i sign up all over again.

Submitted: 8 months ago.Category: Email
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Answered in 57 minutes by:
11/7/2017
Email technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
I think it was corrected
Customer reply replied 8 months ago
But I checked my Uber profile and it does not seemed changed to my new credit card. Could you checked to see if it was changed.
Email technician: Kris Rodgers, IT Manager replied 8 months ago

Is it now working?

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Customer reply replied 8 months ago
No the profile still has my old credit card #
Email technician: Kris Rodgers, IT Manager replied 8 months ago

Sorry for the delay let me a know a time we can continue this

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Customer reply replied 8 months ago
I fixed it. thanks anyway.
Email technician: Kris Rodgers, IT Manager replied 8 months ago

What was the issue?

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