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I have been trying for over a week to get back into my
I have been trying for over a week to get back into my account and you keep sig ning me outsaying my password ***** ***** . My account is Janet Lockwood my gmaiis***@******.*** my password ***** *****… read more
Richard
Richard
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IT Manager, Consultant
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I have been trying to recover my Hotmail email and not
I have been trying to recover my Hotmail email and not having any luck. … read more
Josh
Josh
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Associate Degree
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I can't get into my gmail account. On my cell phone
I can't get into my gmail account. JA: Are you logged into your Gmail account on any other devices? Customer: yes, on my cell phone JA: Do you have security questions or a phone number on file to help… read more
bbao
bbao
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Google keeps shutting off my email service because they say
Google keeps shutting off my email service because they say my ips address is incorrect. this has happened twice; today and yesterday. … read more
UranIT
UranIT
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I have an IPad and get get my e-mail to update my inbox. It
I have an IPad and get get my e-mail to update my inbox. It keeps telling me to enter my google password ***** setting. I have tried to reset my password ***** no success. Can i please get my e-mail b… read more
bbao
bbao
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My gmail messages have suddenly disappeared. The other day I
My gmail messages have suddenly disappeared. The other day I opened a new gmail acct.: ***@******.***. I did not close my other account: ***@******.***, but suddenly all of my amails have disappeared … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
My gmail account was hacked a time ago and the password, url
My gmail account was hacked a long time ago and the password, url and security question were changed. I saw that the url is now s*******@bel***.net, (can't see it all and have no idea what that is), t… read more
Josh
Josh
It Support Specialist
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I regularly receive messages from Google alerting me to the
I regularly receive messages from Google alerting me to the fact that someone has tried to sign into my account. I keep changing my password ***** this continues to happen. How can I prevent this from… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
My son can send email but not receive it. We don't know why?
My son can send email but not receive it. We don't know why? It just started today with his gmail account. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Have not received any mail on my gmail account since the Feb
Have not received any mail on my gmail account since the Feb 10th. Did get security message to change password ***** I did, but had not solved the problem … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I got a message about improving my google security. I
Okay I got a message about improving my google security. I confirmed my password, and now whenever I try to send an email, I get a message to confirm my password ***** username. I do, and the message … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
I am trying to access my email and a screen keeps coming up
I am trying to access my email and a screen keeps coming up with "Asking for New Account information"? I do not remember my old password. My old phone number has been disconnected and I need to add my… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
One of our email accounts we own someone has changed the
one of our email accounts we own someone has changed the password ***** we can't get in it anymore … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
Pearl! Everything was fine with my gmail until yesterday
Hi, Pearl! Everything was fine with my gmail until yesterday afternoon. Suddenly I got a message on my phone that said I needed to sign in to google. I tried signing in, but it would not accept my pas… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
I cannot even get past resetting password my phone does not
I cannot even get past resetting password ***** phone does not get text messaging.I have been trying for three days … read more
bbao
bbao
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74 satisfied customers
Last night the tech support and I figured out but no luck.
Last night the tech support and I figured out but no luck. Today I got the google to tell me to change my password ***** someone hacked my gmail. I want to keep my gmail but apparently not work. I cre… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,311 satisfied customers
i had trouble recalling my roadrunner password XXXXX send email
i had trouble recalling my roadrunner password XXXXX send email so clicked on the option to use gmail server. was told my email went out with dingdong----(4 digit number)gmail something or other. went… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Somebody is sending messages to my contact list using my name.
Somebody is sending messages to my contact list using my name. It looks like it is coming from my computer. My son,[email protected], is getting some of my messages. I can not start to type an address in… read more
IT Miro
IT Miro
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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