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I recently purchased an app called Yahoo sports I am not…

Customer Question
I recently purchased an...

I recently purchased an app called Yahoo sports I am not pleased with it at all I was expecting to be able watch the football games I don’t know how about how much I paid they did not let me know how much the cost and I’m trying to figure out how to get rid of the app even if I have to pay for what are used can you help me your friend Dw

Technician's Assistant: When we are ready I'll take you to the appropriate web page.

Hi Pearl I’m ready

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Tablet

Technician's Assistant: What troubleshooting have you tried?

This is the first time I’ve been able to contact somebody about the app that I do not want on my iPad

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

If there is an app that I can watch the football games on my iPad that would be marvelous

Submitted: 9 months ago.Category: Email
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Answered in 27 minutes by:
11/7/2017
Email technician: Damian Costa, Computer Hardware Engineer replied 9 months ago
Damian Costa
Damian Costa, Computer Hardware Engineer
Category: Email
Satisfied Customers: 233
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I am here to help you when you are ready?

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Customer reply replied 9 months ago
I prefer you not to connect my device
Customer reply replied 9 months ago
Is this class over and above what I just paid and had no answer yet
Customer reply replied 9 months ago
Is this going to cost over and above what I just did with my PayPal
Email technician: Damian Costa, Computer Hardware Engineer replied 9 months ago

Please disregard the auto pop…it’s from the company (not me)

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Customer reply replied 9 months ago
OK what can we do
Email technician: Damian Costa, Computer Hardware Engineer replied 9 months ago

Reference the link provide below to UNSUBSCRIBE or Modify any purchased app that you would like (using iPhone, iPad, etc)

https://support.apple.com/en-us/HT202039

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Email technician: Damian Costa, Computer Hardware Engineer replied 9 months ago

Let me know when your modification is complete and you are satisfied

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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