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My myself and my wife just got new phones, my wife lost all
My myself and my wife just got new phones, my wife lost all her contacts and photos how do she restore back all this information, she just created a new gmail account … read more
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My wife recently received a fireHD8 to replace a used iPad
Hi Pearl, My wife recently received a fireHD8 to replace a used iPad she received years ago. Her G-mail account was opened by my daughter at that time but she does not remember or have her original pa… read more
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John - Tech Expert
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Wife cannot access her gmail account. Forget password ***** phone number used has been changed and unable to update info … read more
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I am locked out of my email and not able to reset my
I am locked out of my email and not able to reset my password ***** my sbcglobal.net account. … read more
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ZAID ALAMRO
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My wife upgraded her iPhone last night and I restored a
My wife upgraded her iPhone last night and I restored a complete back up from her old one, and i can't get her gmail to work i enter her password, and it won't accept … read more
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Unable to recover my email password. Don't remember setting
Unable to recover my email password JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help reset your passwo… read more
Harry
Harry
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My wife has just been discharged from hospital after a
My wife has just been discharged from hospital after a stroke and cannot remember her password. Further we tried to reset her password ***** she could not remember the password ***** another email acc… read more
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Christopher Love
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My sister is not able to access her account because she
My sister is not able to access her account***@******.*** because she cannot remember her password ***** the security question responses. I checked with Apple support and they suggested contacting you… read more
Bing
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I have bought an iPhone 5 off my work mate. She has an old
Hello Pearl, I have bought an iPhone 5 off my work mate. She has an old apple ID still with the phone. Now i have used the mobile with my wife as we did a full content erase. Now i have done another c… read more
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My wife's iPhone was stolen today in Mexico, she doesn't
My wife's iPhone was stolen today in Mexico, she doesn't remember her password ***** cannot access iCloud. We want to block it, trace it and later access iCloud when we either recover it or replace it… read more
Bing
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My wife can not remember her password, never, web browser,
by answering the questions that they say to answer and every answer is wrong … read more
Jess M.
Jess M.
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I cannot get my iPad to turn on. It says to enter apple ID
I cannot get my iPad to turn on. It says to enter apple ID and pass word used to set up iCloud. I never set up iCloud. I need some help as I am just a friend trying to help Marge, who has been sick an… read more
bmelke
bmelke
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My wife is entering events into a shared icloud calendar, but
My wife is entering events into a shared icloud calendar, but it is not showing up on my calendar that I view through Google email. Can I make that calendar viewable there?… read more
GeekGal
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I am very distraught. My daughter and I are trying to deactivate
I am very distraught. My daughter and I are trying to deactivate her old Twitter accts that have ridiculous and inappropriate tweets and retweets in them. She's applying for jobs and colleges and we w… read more
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somehow I have setup my google email account wrong--my wife
somehow I have setup my google email account wrong--my wife is getting my emails as well as her own--in fact she's getting some emails of mine that I'm not even getting--how do I stop my emails from g… read more
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my wife is a gmail user and does not remember her password
my wife is a gmail user and does not remember her password XXXXX years ago. She has a new iPad and cannot get into her gmail account. How can she get a new password XXXXX get into her account and then… read more
Hunter Owens
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New question (this same phone belongs to my wife, so excuse
New question (this same phone belongs to my wife, so excuse me if some of my responses are not direct. when she puts contacts or calendar events on her pc they automatically sync to the phone, but whe… read more
Richard
Richard
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When my daughter did icloud back up on her iphone she was given
When my daughter did icloud back up on her iphone she was given all of my contacts. Somehow she deleted my account from her phone and now all of my contacts have been removed from my iphone. All I hav… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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