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I cant get any email and I need to reset my password but it…

Customer Question
I cant get any...

I cant get any email and I need to reset my password ***** it is locked

Technician's Assistant: When did you last reset your username and password?

Today

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

With mylap throu internet explorer

Technician's Assistant: What troubleshooting have you tried?

I have tried resetting my password no mail or indications I had mail I always have emails in the morning and I reset it so many time it locked me out

Submitted: 11 months ago.Category: Email
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Answered in 1 minute by:
10/19/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 11 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,536
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. What was the error or message when you tried to reset your email password *****?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 11 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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