Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can't find husbands account, no, I don't know how to contact…

Customer Question
Can't find husbands account***@******.*** ...

Can't find husbands account***@******.***

Technician's Assistant: Have you contacted anyone about your account?

No, I don't know how to contact anyone. I also am unable to attach files to my emails.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I don't know how

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't know if it has anything to do with the problems I'm having but I just downloaded Windows 10.

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
10/17/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,845
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

Does he remember his email password?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago

Please stay with me on this page. Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have pictures in a folder I need to send to the person who
I have pictures in a folder I need to send to the person who is formatting my book for publication. There are two folders, and the pictures are numbered sequentially so she can incorporate them into t… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I'm trying to set up a new account and I don't know my
I'm trying to set up a new account and I don't know my husband's previous information … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am unable to open any attachments or links that are within
I am unable to open any attachments or links that are within my email. what do I do to fix this problem … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am unable to sync my ols email address on my new Windows
I am unable to sync my ols email address on my new Windows 10 computer. Also I am unable to receive any emails on a computer because it says my password ***** ***** correct. It will not let me change … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I can't get in on computer because i don't remember my
i can't get in on computer because i don't remember my password. i went through the steps to get a code to get in with a password ***** to my other account followed the steps only to find out they sti… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I am trying to set up a pay pal account separate from my
I am trying to set up a pay pal account separate from my husband. We both look after our own expenses. The problem is that we have the same email add. Also I am retired but there is no listing for tha… read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,306 satisfied customers
I can't send or receive emails from one of my accounts, the
i can't send or receive emails from one of my accounts … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
For the past 6 months i have been unable to send e-mails
For the past 6 months i have been unable to send e-mails from my g-mail account. It started happening after a windows update happened. It is happening on 2 of my computers but not the third. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I receive attachments and they are blank. when I attach a
I receive attachments and they are blank. when I attach a photo and then check it it is also blank. This is new. My wife's acct on the same computer is OK. What's up? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have an iPhone and cannot access my account. I keep
I have an iPhone and cannot access my***@******.*** account. I keep getting I entered the wrong password. Also, I have downloaded Google Chrome 3 times and it can't find the files to load … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
I am unable to receive and send messages on gmail. A note
I am unable to receive and send messages on gmail. A note came up that my file was full, so I should delete some of the emails or buy more space. I have deleted many, many, many, many and many more em… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My husband has an account, but can't recall his password.
my husband has an account, but can't recall his password. please send a reset to his mobile phone as his office email takes 24 hours to clear spam. his mobile number is(###) ###-#### or call him on th… read more
Tim
Tim
Bachelors in Information Technology
396 satisfied customers
About two weeks ago I opened a Google account. Am unable to
about two weeks ago I opened a Google account. Am unable to receive emails. What do I do? Thanks … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I can't attach files to my Microsoft Outlook 2013 - I get a
I can't attach files to my Microsoft Outlook 2013 - I get a note that says I don't have permissions … read more
Cody
Cody
Computer Science
2,387 satisfied customers
Mail spool file stops me cant even find account settings.
mail spool file stops me cant even find account settings … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My account sign in keeps getting changed without my
my account sign in keeps getting changed without my permission or knowledge of how to get through the web sight Very frustrating … read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
40,845 satisfied customers
1) I have an rcn account with the address What is the size
1) I have an rcn account with the address***@******.*** What is the size limit of an attachment for me to (a) send; (b) receive. What can I do to accommodate larger files … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have worked for two days on designing a thank you card for
I have worked for two days on designing a thank you card for 40 recipients. I just sent them out by email and they are all being returned. Please help… read more
JustAnswer-Eric
JustAnswer-Eric
Senior Security Consultant
Bachelor's Degree
77 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x