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I could not get into my aol mail no matter what I did. So I…

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I could not get into...
I could not get into my aol mail no matter what I did. So I opened a new aol but now I lost all my contacts and old mail that I had what can I do to get this back
Submitted: 11 months ago.Category: Email
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Answered in 4 minutes by:
10/12/2017
Email technician: UranMail, Network Administrator replied 11 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,570
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your computer securely to troubleshoot the issue directly? (optional extra service)
Once connected, I can troubleshoot the problem and resolve it right on your screen

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Customer reply replied 11 months ago
ok go ahead
Customer reply replied 11 months ago
Wait a minute you are charging me already $ 40 and I don't want this every month is this on top of the 40 I cannot afford this I am a senior old lady 77
Email technician: UranMail, Network Administrator replied 11 months ago

All offers are optional. you do not have to sign up for monthly

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Customer reply replied 11 months ago
no monthly just this ones go ahead and fix one time
Email technician: UranMail, Network Administrator replied 11 months ago

I sent an offer for one time remote connection charge

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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