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I can't sign in to my msn account.I don't know if my

Customer Question
I can't sign in...

I can't sign in to my msn account.I don't know if my membership expired or what

Technician's Assistant: What kind of computer do you have?

Dell

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It's running very slow I already paid $5

Submitted: 10 months ago.Category: Email
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Answered in 1 minute by:
10/6/2017
Email technician: Chris L., Support Specialist replied 10 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,832
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. What is the message you get when you try and sign in?

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Customer reply replied 10 months ago
It just won't open up at all
Email technician: Chris L., Support Specialist replied 10 months ago

Are you using the old MSN butterfly software?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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