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I can not install aol. A message keeps coming saying a

Customer Question
I can not install...

I can not install aol. A message keeps coming saying a communicationis program is running. I do not know what it is

Technician's Assistant: How long have you had this issue with your A.O.L. account?

Just started. Trying to install after aol would not open.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On a laptop web browser.

Technician's Assistant: What troubleshooting have you tried?

Just trying to reinstall program

Submitted: 10 months ago.Category: Email
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Answered in 6 minutes by:
10/5/2017
Email technician: Sean S., Computer Support Specialist replied 10 months ago
Sean S.
Sean S., Computer Support Specialist
Category: Email
Satisfied Customers: 1,373
Experience: 5+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon. My name is ***** ***** I look forward to helping you today. Please let me know more about the issue and we'll start from there to get it resolved.

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Email technician: Sean S., Computer Support Specialist replied 10 months ago

I can walk through steps on here if you'd like to start. I can also get connected to your machine through a remote connect option if you'd like as well. Let me know and we can begin to get this fixed for you!

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Sean S.
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Category: Email
Satisfied Customers: 1,373
1,373 Satisfied Customers
Experience: 5+ years IT experience. A+, Net+, Security+ certified

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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