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Having trouble sending multiple recipients. It keeps

Customer Question
Having trouble sending multiple...

Having trouble sending multiple recipients

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It keeps reverting back to the first email

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Only Web Frowser Browser

Technician's Assistant: What troubleshooting have you tried?

I went to the place where you delete or fis

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I fixed it but didn't help

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
10/5/2017
Email technician: Richard, Email Systems Specialist replied 10 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me please the error you get when you try to send an email?

Please let me know

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Customer reply replied 10 months ago
It is before I try to mail. If ia want to send to 10 people it just keeps reverting back to the first person and is difficult to add the last 9
Email technician: Richard, Email Systems Specialist replied 10 months ago

Which email program are you using?

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Customer reply replied 10 months ago
No I am not interested. How do I make sure I don't keep getting charged
Email technician: Richard, Email Systems Specialist replied 10 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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Customer reply replied 10 months ago
I have already gotten a notice that you charged me $48
Email technician: Richard, Email Systems Specialist replied 10 months ago

yes, this is the cost of the service

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Customer reply replied 10 months ago
But you didn't do anything and you still charged me
Email technician: Richard, Email Systems Specialist replied 10 months ago

Please speak to customer service in regards ***** ***** if you did not read this when creating the question

Thanks

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