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Suddenly this morning I could not sign in to my yahoo

Customer Question
Suddenly this morning I...

Suddenly this morning I could not sign in to my yahoo mail--help!!!!

Technician's Assistant: How long have you had this issue with your Yahoo account?

Just today

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser-I open with yahoo and click on mail

Technician's Assistant: What troubleshooting have you tried?

Nothing-I do not know what to do!!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I open my Yahoo page, click on mail and I get a lot of pictures to identify, etc

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
10/4/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,193
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago

What's the make / model of your computer?

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Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago

Please stay with me on this page. Can you please confirm your yahoo email address?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Email technician: carlo-cssm,
 replied 10 months ago
carlo-cssm
Category: Email
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address.
Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (paste the question link into the response).
Thank you,
The JustAnswer Customer Support Team.
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Email technician: bbao, IT Consultant replied 10 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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