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I have a galaxy S9 phone for my wife and she doesn't want it
I have a galaxy S9 phone for my wife and she doesn't want it so I'm giving it to daughter but I can't get the verify your account for***@******.*** to clear. My wife Cathy has the google pixel 2XL and… read more
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My wife passed away three weeks ago. She did not document any of her usernames or passwords, including her phone and gmail access. And she was sick enough at the the end that she could no longer remem… read more
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how do I recover a google gmail account that was stolen by a disgruntled employee who made the recovery phone number her phone … read more
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My Mom is 86 and just purchased a Consumer Cellular. THe
My Mom is 86 and just purchased a Consumer Cellular. THe Sales person set her up with a gmail account.***@******.*** and she is unable to log-in. I can enter her email and PW but the message asks for … read more
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I was hacked by a woman from Nigeria and she inserted her
i was hacked by a woman from Nigeria and she inserted her contact information and passwords and eliminated my passwords on Yahoo email as well. I think she installed ransomware and I went and had Mcaf… read more
UranIT
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My mother has an email account with Yahoo that I deleted because it wouldn't let her access it. It had a Red Alert account attached so I also deleted it. Now I want to reenter her Yahoo account but I … read more
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my google drive account has been stolen by ex-employee, she has made herself the owner … read more
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My daughter suffered a cardiac arrest last July which
My daughter suffered a cardiac arrest last July which resulted in an anoxic brain injury. She cannot remember her password ***** her yahoo email account. All the recovery information are numbers or em… read more
Martin
Martin
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I can't get into my gmail account. My account is. The most
I can't get into my gmail account. My account is***@******.***. The most recent password ***** I've used is GeoPris58. … read more
Bruce Wilner
Bruce Wilner
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My aged wife has a benign brain tumor which has caused some
My aged wife has a benign brain tumor which has caused some degree of dementia. She relies heavily on her iPad to connect with society. Recently that started an ongoing series of popups, at 10 second … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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my niece has a problem with a harassing e-mailer, the e-mail
my niece has a problem with a harassing e-mailer, the e-mail address is *****@******.*** the account signature says its coming from my niece her self. is there any possibility of finding out who is be… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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My wife has an iPad. Her G-mail contact list has been corrupted
My wife has an iPad. Her G-mail contact list has been corrupted and is sending out 'junk' to everyone. How do we cancel her current G-mail address? Are there any other steps to be taken?… read more
Dustin
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all of my yahoo information is showing up on someone elses
all of my yahoo information is showing up on someone elses Google account. I have apple products and need to remove or disconnect my account information from her Google account… read more
AAATom
AAATom
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I have a 25 yr. old niece who we think created a G-mail account
I have a 25 yr. old niece who we think created a G-mail account not for herself, but for a sister of mine (whom I'll call Marie) that she is feuding with. Our mother rec'd a G-mail/ e-mail from the ni… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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Hi There! My name is XXXXX XXXXX Chico, ca and I have a simple
Hi There! My name is XXXXX XXXXX Chico, ca and I have a simple question. I reallly need to help my cousin. She really needs a email address that can't be detected on her network She is sure her Aunt i… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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My husband and I have legal guardianship of our 18 yo daughter
My husband and I have legal guardianship of our 18 yo daughter due to several disabilities. She has been cooresponding with several x-rated websites and men that send pornagraphic pictures. I have bee… read more
Josh
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My daughters email addrss has been disabled, she and I are
My daughters email addrss has been disabled, she and I are concerned that someone has gained acess to her acount for this to occur... How can I help her regain acess, there is important info she needs… read more
Cory
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Vocational, Technical or Trade Scho
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My gmail account was hacked easily by my ex-spouse and she
My gmail account was hacked easily by my ex-spouse and she deleted and trash-emptied important texts that relate to a criminal matter. I was wondering if there was any way of retrieving the email mess… read more
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Frederick S
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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