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My email address is and i cannot remember or recover my

Customer Question
Hi - i am...

Hi - i am Charles Wolf - my email address is***@******.*** and i cannot remember or recover my password ***** help - thank you

Technician's Assistant: When did you last reset your username and password?

I think i set it in 2015 and i think it was Harryesther2

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my cell phone - i was trying to access my email on a neighbor's computer and can't remember the password

Technician's Assistant: What troubleshooting have you tried?

Tried clicking "forgot password" and got into a loop on my neighbor's computer where he received a code from google, entered it and got a message that "*****@******.***" didn't belong to him

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Help - thanks

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
10/4/2017
Email technician: Sandy, Computer Specialist replied 11 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,012
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 11 months ago

Have you added your recovery email or phone number to this gmail account?

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