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All incoming emails are automatically sent to "Recently
All incoming emails are automatically sent to "Recently Deleted Mail" folder. I've uninstalled antivirus software, reinstalled AOL, check AOL from other computers...no change … read more
Ralf
Ralf
IT Manager
Engineering
30 satisfied customers
I have an iMac trying to use Mail account and it will not
Hi I have an iMac trying to use Mail account and it will not send or receive new mail..__ 3 days now.. has worked for years..??? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
Trying to send word and excel documents by email but error
Trying to send word and excel documents by email but error msg says go to default program control panel can't locate on pc. Second error msg says maps failure… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
7,303 satisfied customers
Well, mostly it keeps telling me that my name and pw are
well, mostly it keeps telling me that my name and pw are wrong but when i can get in, i cant get any mail. Ive changed my pw a few times on pc and phone and nothing helps. I didnt get any email yester… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
The EM format is useless. I require a small box 2 check when
The EM format is useless. I require a small box 2 check when I have more than one EM & the date/time of receipt & a full desp of the msg under question. ALSO..when I send EM's to other than AOL addres… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I use thunderbird email program to access my verizon (aol)
I use thunderbird email program to access my verizon (aol) email. No problems till yesterday, when I started getting these emails from this company called West Elm who I had gotten plenty of good emai… read more
John
John
System/Network administrator
High School or GED
2,655 satisfied customers
IN THUNDERBIRD W10 GMAIL IS RESENT TO RR.COM WHICH GENERATES
IN THUNDERBIRD W10 GMAIL IS RESENT TO RR.COM WHICH GENERATES OVER QUOTA ERROR. THIS JUST STARTED A FEW DAYS AGO WITHOUT ME MAKING ANY CHANGES. I HAVE GMAIL, ROADRUNNER,AND EARTHLINK SET UP ON T-BIRD … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I keep getting this error message: The RETR command did not
I keep getting this error message: The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: No such blob: mailbox=36328, item=1684736, change=11472087 … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
When I send an e-mail from my cell phone, an LG, to my
When I send an e-mail from my cell phone, an LG, to my computer in the last 2 days, my computer is not receiving the e-mails. We hv AT&T service on cell phone. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can't open my AOL software. Keep getting a message AOL.EXE
Can't open my AOL software. Keep getting a message AOL.EXE bad image. Seems to be some DLL files missing but nobody at AOL seems able to help I've been with them five times in the last five days for n… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have some emails that I deleted from my aol account about
i have some emails that I deleted from my aol account about 3 weeks ago and it is urgent that I retrieve them. I don't know how. Can you help me? … read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
I've been working on an email in AOL days and keep saving it
I've been working on an email in AOL for several days and keep saving it as a draft. Today it disappeared. It's not in my recently deleted mail folder nor in the sent folder. I've exited the AOL sessi… read more
Yvette
Yvette
Bachelor of Science
54 satisfied customers
I am receiving a large amount of emails. I go to spam
I am receiving a large amount of sexual emails. I go to spam setting to block whoever the email is from. Is there another way to stop this? Is there anyone I can send this info to at AOL to see? Also,… read more
Tim
Tim
Bachelors in Information Technology
401 satisfied customers
I have lost my hotmail account address? My email address is:
I have lost my hotmail account address? My email address is:[email protected] I can't precisely explain what I have done?… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Someone has hacked into my account, after changing my password
Someone has hacked into my account, after changing my password, when I got into my account, a message came up stating welcome back it's been a a while like 9 months since you used your account, and al… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I am having trouble sending from one side of my computer. I
I am having trouble sending from one side of my computer. I have no problems when i sign on but my wife trouble from her side. E-mails will not send or it takes forever. I am also unable delete the ms… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
My emails are being deleted each day since about a week ago.
My emails are being deleted each day since about a week ago. I can't read them fast enough to keep up with the deletion. What have I done? Now, I click on my AOL desktop and it forces me to got to AOL… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,757 satisfied customers
My hotmail password was comprised several days ago got
My hotmail password ***** comprised several days ago got problem solve but now it has happened again. first time i got bogas msg from you and answered it. (my bad)-- comprised. now happened again . re… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,303 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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