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About one week ago I lost over 100 emails. Some are

Customer Question
About one week ago...

About one week ago I lost over 100 emails. Some are important because we switched computers so I sent important ones to the new computer.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

We have a Lenovo and we are using windows 10

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I do it all through the computer.

Technician's Assistant: What troubleshooting have you tried?

At the bottom of my emails it said to type in the search box for old emails and that is how I got to you.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I can think of.

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
10/4/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,779
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 7 months ago

Can you please tell me about your email service provider? gmail/yahoo/hotmail or other

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Experience: Computer Software Support Specialist for more than 10 years

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