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I went to Oz last July and since then Have been having

Customer Question
I went to Oz...

I went to Oz last July and since then Have been having trouble with Microsoft Outlook. It is something to do with my password. I cant send or receive emails

Technician's Assistant: How long has this been an issue?

It started today really badly with the phone chiming non stop

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through my computer but also messages usually conme thru my phone

Technician's Assistant: What troubleshooting have you tried?

Took my phone to noel leemings today and they said I needed to reset my password ***** my computer. My boss put in a new password ***** now I cnat access my emails at all

Submitted: 10 months ago.Category: Email
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Answered in 1 minute by:
10/4/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,212
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 10 months ago
gmail
windows 7 i think Dont want to pay 56 dollars
Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago

Thank you. Please ignore that optional service offer. Have you tried the forgot password ***** at the gmail.com website?

Please type at the box below, then click on the Send button below to communicate with me; we guarantee our service. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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