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My gmail service is inoperative. When I did not pay telstra,

Customer Question
My gmail service is...

My gmail service is inoperative***@******.***

Technician's Assistant: How long have you had this issue with your Gmail account?

When I did not pay telstra, they switched off my phone/internet service. When it was re instated, in 2015, the email did not work from then

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my apple laptop, on the line phone wi fi

Technician's Assistant: What troubleshooting have you tried?

Phoned telstra, they said to talk to you. I don't know how to access the tools ap on my computer. Can you direct me, and check all is working at your end

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, just how to switch on if the problem is at my end

Submitted: 10 months ago.Category: Email
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Answered in 9 minutes by:
10/4/2017
Email technician: UranMail, Network Administrator replied 10 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

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