Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have an issue with outlook app on my iPhone. the contacts…

Customer Question
I have an issue...

I have an issue with outlook app on my iPhone. the contacts are listed as first name/last name. can it be changed to last name/first name /

Technician's Assistant: How long has this been an issue?

Since I downloaded the app

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone most often

Technician's Assistant: What troubleshooting have you tried?

I have deleted contacts/have not been able to locate an answer, but the actual contacts on my computer are listed last name/first name. I don't understand why the outlook app would not show the same format.

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 21 minutes by:
10/4/2017
Email technician: Aparna Indresh,
 replied 10 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 10 months ago

Could you please tell me what is the version of the outlook App which you are using in your phone?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I traveled with my laptop yesterday, and my gmail account
I traveled with my laptop yesterday, and my gmail account stopped working. I continue to get a popup window requiring my "network password". I have entered my google password ***** times to no avail. … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
IPhone 6se Outlook email on phone. When I start to type in
iPhone 6se Outlook email on phone. When I start to type in an address multiple contacts appear on the phone email. I dont want them. When I use Outlook on my laptop these many contacts do not appear. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
778 satisfied customers
I have deleted a number of my contacts from the contact
I have deleted a number of my contacts from the contact list. But now there is a very long list that shows a blank profile pic and says name isn't available. I would like to get rid of this. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have my outlook setup as an exchange account so i can sync
i have my outlook setup as an exchange account so i can sync outlook.com with outlook 2013 my emails calendar tasks and contacts this works well.i just got a samsung galaxy 8 plus i have outlook for a… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I changed my email password and have had problems since I
I changed my email password ***** have had problems since I did. I've stopped getting my email again. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Windows live mail very slow recently to download, also keep
windows live mail very slow recently to download, also keep getting message server cutting off … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
How can I import my contacts from Windows 7 ultimate to
How can I import my contacts from Windows 7 ultimate to windows 10, there is no import that I can find. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Well, actually, I'm trying to print my holiday card
Well, actually, I'm trying to print my holiday card envelopes or labels from my contact list. The template card is arranged last name 1st, followed by 1st name. I am able to reverse the order in which… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm missing hotmail emails that are arriving on my iPhone
I'm missing hotmail emails that are arriving on my iPhone but not my iPad. Not many but they never show up on my iPad why? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My iPhone suddenly dropped my hotmail account this morning.
Hi, my iPhone suddenly dropped my hotmail account this morning. I have tried a hard reset on the phone; deleting and re-adding the account; changing password; resetting network settings, etc. Any thou… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Contacts on IPhone don't show in Outlook people on iphone,
contacts on IPhone don't show in Outlook people on iphone … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I have an employee in a remote location who lost her outlook
I have an employee in a remote location who lost her outlook password. As the admin I went on and issued a new one but now she cant find her contacts, distributions lists etc. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
This morning I did a update on my iPhone. Since then I have
This morning I did a update on my iPhone. Since then I have lost all my calendar and note information. I contacted Apple and she said to sign into my email account account and would fix through Icloud… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an exported contact file (CSV) from former employer
I have an exported contact file (CSV) from former employer (with permission) to my personal desktop and would like to get them into my iPhone. Am using Gmail on iPhone and desktop (in Outlook). How do… read more
James Gilmer
James Gilmer
None
24 satisfied customers
I have an iPhone and use my iCloud contacts list. When I add
I have an iPhone and use my iCloud contacts list. When I add my hotmail contacts, then I get all of those contacts plus about 20 names I don't recognize and those names start self replicating, such th… read more
Rylan Sharpe
Rylan Sharpe
IT Manager
Master\u0027s Degree
69 satisfied customers
My Outlook.com account has created multiple copies of contacts.
My Outlook.com account has created multiple copies of contacts. I tried deleting or combining them but they just come back again. How can I clear this to start over?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hi, Re: Outlook address book How to change the display
Hi, Re: Outlook address book How to change the display of outlook contacts from the default setting (alphabetical order by first names) to alphabetical order by surnames, like in iPhone? I have window… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I use Google Apps to synch my email, calendar, contacts. Contacts
I use Google Apps to synch my email, calendar, contacts. Contacts have stopped syncing. Why? How do I fix?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x