Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

When I am typing an email, it is constantly being saved to…

Customer Question
When I am typing...

When I am typing an email, it is constantly being saved to my "sent" box. Depending on how long it takes to compose, I sometimes end up with 10 -12 exact copies of my email, clogging up the sent box. Why is this happening and how do I stop it? ONE copy of a sent email is enough!

Technician's Assistant: Just to clarify, what email service provider are you using?

I'm not sure what you mean? I'm on a Mac laptop, using google mail, and my address is gmail.

Technician's Assistant: Have you installed any updates recently?

Awhile ago I may have, but I am constantly getting requests to update. When I first got that request I tried to follow it, but after doing so, it ended up that I got a message that it couldn't be done in Canada. Even though I can't follow the request, I still get the requests and I can't get rid of them. I just defer them every day until tomorrow. My Mac is pretty old.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yeah, although it's a different annoyance. I can no longer get into my iPhotos. There's a white circle plastered on the icon. Is this all part of the same problem?

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 hour by:
10/3/2017
Email technician: Jason Jones, Computer Technician replied 7 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 18,699
Experience: 10+ years of work experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Ask Your Own Email Question
Was this answer helpful?
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I had an Google e-mail address at work but I'm now retired
I had an Google e-mail address at work but I'm now retired and have a different e-mail address. How do I delete my old work e-mail? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,172 satisfied customers
During the free trial period for this Beta version of AOL, I
During the free trial period for this Beta version of AOL, I sent an email which I can't find on my Send folder on the free Mail.Aol website. How can I retrieve this email from the Beta site without s… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I have Thunderbird and have Quote and Compose in my add ons.
I have Thunderbird and have Quote and Compose in my add ons. I am trying to get rid of red boxes or red dotted lines when forwarding a mess age … read more
Jason Jones
Jason Jones
Computer Technician
18,699 satisfied customers
I'm a time and very happy user of Thunderbird, but after the
I'm a long time and very happy user of Thunderbird, but after the last download I find that when I type an email, it is often double spaced which is annoying. Also, at times the font changes mid-messa… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Today by accident I responded to a job interview I went on
Today by accident I responded to a job interview I went on through my work email, it somehow got put as my default option....will my current employer flag this? I know our emails are monitored I'm jus… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My secretary sent me a 3 page letter in y mail,how do i make
my secretary sent me a 3 page letter in y mail,how do i make corrections and forward it in our gmail. 2nd when i share a email with my employs how do I make sure when I answer the original … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I hit reply and typed a response to my sister-in-law but
I hit reply and typed a response to my sister-in-law but then decided to save it as a draft. I copied the substance of the email and then emailed it to my daughter to proof read. Once I sent it to my … read more
Cris
Cris
60 satisfied customers
How can I prevent someone from seeing a Facebook message if
How can I prevent someone from seeing a Facebook message if I'm not actually friends with them? Is there a way to delete the message so they can't read it?… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Issues synching my "Sent" emails between my iPhone and
Issues synching my "Sent" emails between my iPhone and Outlook. when composing emails on one device the other device doesn't receive a "sent" box copy. I am using OUTLOOK 16 and running OS 10.1.1 on m… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I can't sign into my outlook account. It won't take my email
I can't sign into my outlook account. It won't take my email address, I have two of them connected to the account. I used my phone number to reset password ***** it still won't take it. Since I tried … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
After entering email addresses to my contacts, how do I send
After entering email addresses to my contacts, how do I send out to several people at the same time… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I have a problem with the mail app on my MacBook Air,
I have a problem with the mail app on my MacBook Air, Yosemite 10.10.5. Gmail keeps asking for the password ***** my email. I deleted Gmail app., Somehow all my apps are now in the Trash folder, how d… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
My yahoo mail account got hacked. Yahoo won't admit it but
My yahoo mail account got hacked. Yahoo won't admit it but my account just vanished. I went to Gmail. Problem I'm having is with Facebook. I can't contact them without access to my now nonexistent yah… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
For a couple of years now some random emails I send end up
For a couple of years now some random emails I send end up returning to my Drafts folder 1-5 days later. This means I have to check my Sent folder to make sure it was sent. They always have been but t… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
i need help resetting my password XXXXX gone through the resetting
i need help resetting my password XXXXX gone through the resetting process 4 time and no luck… read more
Bryan
Bryan
735 satisfied customers
From my contacts in gmail when I choose one either to forward
From my contacts in gmail when I choose one either to forward or to compose I click on the name a check mark in the box appears and when I click select the select light grows dim and a circle appears … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I am using Firefox Mozillaon a laptop and pc. When I am in
I am using Firefox Mozillaon a laptop and pc. When I am in my hotmail on my laptop, I am constantly having to sign out and sign in again as after reading one or two emails, I can't open up anymore. Al… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have outlook 2011 for mac ....I cant work out how to reduce
I have outlook 2011 for mac ....I can't work out how to reduce file sizes when sending pics via outlook mail..?? On my old windows it used to ask if i wanted to reduce the file size before files were … read more
i-cubed
i-cubed
IT Consultant & Web Designer
58 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x