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My outlook express can not access my emails. 4 days. My

Customer Question
My outlook express can...

My outlook express can not access my emails

Technician's Assistant: How long has this been an issue?

4 days

Technician's Assistant: Have you installed any updates recently?

Nope

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My Telstra email***@******.*** is delivered trough my email***@******.***

Submitted: 10 months ago.Category: Email
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Answered in 25 minutes by:
10/3/2017
Email technician: Jess M., Computer Support Specialist replied 10 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using Windows XP, Vista, 7, 8 or 10?
  2. What exactly is the error message that you are getting?
  3. Are you unable to send and receive emails?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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