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I can not get into Verizon email, forgot both password and…

Customer Question
I can not get...

I can not get into Verizon email, forgot both password ***** id.

Technician's Assistant: What's the make/model of your device? How old is it?

New Mac , cell #(###) ###-####

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Not much of a trouble shooter, new computer and would like to log on to my emails, since yesterday

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

It's a Verizon phone number

Submitted: 10 months ago.Category: Email
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Answered in 27 minutes by:
10/2/2017
Email technician: Kris Rodgers, IT Manager replied 10 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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