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I want to add an email, but ihave spent 30 minutes and still…

Customer Question
I want to add...

I want to add an email, but ihave spent 30 minutes and still can't do it

Technician's Assistant: Just to clarify, what email service provider are you using?

Cybermesa.com

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone or mail

Technician's Assistant: What troubleshooting have you tried?

Ihave tried google "add an email account"

Submitted: 10 months ago.Category: Email
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Answered in 2 minutes by:
10/2/2017
Email technician: Jess M., Computer Support Specialist replied 10 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Do you already have an email account ending with @cybermesa.com?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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