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Password does not work. Don't know where to go to reset pw.

Customer Question
Password ***** not work ...

Password ***** not work

Technician's Assistant: When did you last reset your username and password?

Don't know where to go to reset pw

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How long has this been going on with your email account? What troubleshooting have you tried?

About a week or more

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
10/2/2017
Email technician: Richard, Email Systems Specialist replied 7 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 45,395
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

What is the error you get when you try to sign into your account?

Please let me know

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Customer reply replied 7 months ago
no error, continually ask for password
Email technician: Richard, Email Systems Specialist replied 7 months ago

Which version of outlook are you using and with which email service is it connecting to?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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