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I need to change my password but aol will not let me. A few…

Customer Question
I need to change...

I need to change my password ***** aol will not let me

Technician's Assistant: How long have you had this issue with your A.O.L. account?

A few days. AOL stated that there was unauthorized activity on my account

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Email
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Answered in 1 hour by:
10/2/2017
Email technician: Jeffrey B,
 replied 10 months ago
Jeffrey B
Category: Email
Satisfied Customers: 1,015
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify do you get any error message when trying to change your AOL password?

Waiting for your reply,

Kind regards,

Jeffrey

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Email technician: Jeffrey B,
 replied 10 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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