Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am unable to access the my way account. I would like to…

Customer Question
I am unable to...

I am unable to access the my way account. I would like to save my information before the site shuts down

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through the web browser

Technician's Assistant: What troubleshooting have you tried?

The web browser will not accept my password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Help

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 8 minutes by:
10/2/2017
Email technician: Moses C,
 replied 10 months ago
Moses C
Category: Email
Satisfied Customers: 1,009
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.

Ask Your Own Email Question
Email technician: Moses C,
 replied 10 months ago

MW is about to shut down there service.

Ask Your Own Email Question
Email technician: Moses C,
 replied 10 months ago

As of October 2, 2017, MyWay Email will be shut down. If you are a MyWay Email account holder, please log in and save all information you wish to save. After October 2, 2017, you will not be able to access your emails. Please visit the support page to learn how to save and download your emails.

Ask Your Own Email Question
Email technician: Moses C,
 replied 10 months ago
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Moses C Your Own Question
Moses C
Moses C
Moses C
Category: Email
Satisfied Customers: 1,009
1,009 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

Moses C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am unable to sign onto Yahoo.com and receive my e-mails. I
I am unable to sign onto Yahoo.com and receive my e-mails. I do not have any idea what my password ***** Is there any way you can help me? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I would like to know how to save all of my emails in my
Hello I would like to know how to save all of my emails in my yahoo account to a flash drive? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
Someone hacked it and I want to deactivate it. Gmail. Phone
I tried to go and change my password ***** my phone, but I did not change it because the security feature requires to type in the password ***** I don't have … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am trying to set up a Microsoft Account after having used
I am trying to set up a Microsoft Account after having used this PC that was purchased with Windows 10 more than l year ago. The question is inability to satisfactorily verify my Email address, althou… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My email account is. I was call a few days ago and some
My name is***** my email account is***@******.***. I was call a few days ago and some claiming to be from google said people were complaining that someone using my email was asking for credit card inf… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Unable to access email since last night, Yahoo, Tablet, None
Unable to access email since last night JA: Just to clarify, what email service provider are you using? Customer: Yahoo JA: How do you access your email most often? On a phone or tablet, or through a … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I am unable to access my gmail account when I open Outlook?
I am unable to access my gmail account when I open Outlook? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Forgot my email password. Now my hotmail is shut down, It
Forgot my email password. Now my hotmail is shut down … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Forgotten gmail password -- unable to reset, 2 months. I
2 months. I switched internet suppliers and was not able to get into my email account. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Unable to access my yahoo email account.. I keep on getting
I keep on getting error messages when I put in password. I would like to reset it as I am not able to read any of the messages … read more
Moses C
Moses C
Bsc
1,009 satisfied customers
I need to shut down my yahoo! email account as it's been
I need to shut down my yahoo! email account as it's been compromised. How do I preserve my named and saved emails in folders? How do I transfer my Contacts (over 400 names) over to a Google or an iClo… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am unable to login into any of my email accounts. I've
I am unable to login into any of my email accounts. I've for4gotten all of my passwords. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
A while ago I upgraded to the ISO el capitan 10.11 on my MAC
A while ago I upgraded to the ISO el capitan 10.11 on my MAC pro after that I could not access my emails (outlook) automatically via the mail icon on my MAC pro. It kept asking for my email password *… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I am locked out of my outlook e-mail account. I have tried
I am locked out of my outlook e-mail account. I have tried repeatedly to reset password ***** I forgot. Now I am totally locked out. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a business account that has had the email forwarded
I have a business account that has had the email forwarded to a Gmail account that I did not create. I just discovered this problem yesterday and have been trying to contact someone to get information… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My email will not sync and then the mail shuts down, I have
My email will not sync and then the mail shuts down … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have not been useing my gmail account time and its slowing
i have not been useing my gmail account for a long time and its slowing my computer down how can i get my password ***** if i knew all the information they i wouldn't need them… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have lost my email and password XXXXX will you please help
I have lost my email and password XXXXX will you please help me so i may write it down or may i get new info.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x