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With two iPads, one says" is currently unavailable" which is…

Customer Question
With two iPads, one...

With two iPads, one says "David is currently unavailable" which is my account. It works on my MacBook. How do I make it available?

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

My Mac is a Mac Pro mid-2012 and the operating system is Sierra 10.12.6

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On browser only with tablets (iPads) and this MacBook.

Technician's Assistant: What troubleshooting have you tried?

I have eliminated the mail address on my iPad and added a new one using the same info as the MacBook. Yet it is still unavailable.

Submitted: 10 months ago.Category: Email
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Answered in 1 minute by:
10/2/2017
Email technician: Richard, Email Systems Specialist replied 10 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Exactly where do you receive this message?

Please let me know

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Customer reply replied 10 months ago
On what device? On my MacBook.
Email technician: Richard, Email Systems Specialist replied 10 months ago

I a not sure, I need to know where you see the message

David is currently unavailable

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