Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a mac computer. I can't log in to my msn e mail

Customer Question
I have a mac...

I have a mac computer. I can't log in to my msn e mail account

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Msn.com

Technician's Assistant: Have you installed any updates recently?

I bought a microsoft product called excell this weekend

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I had to open an account with microsoft , maybe that changed my msn e mail accpount. I did not realize that msn was microsoft

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
10/1/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 10 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,068
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Email Question
Customer reply replied 10 months ago
no
Customer reply replied 10 months ago
there is a problem. My password ***** not work, and now you want more money
Email technician: Kamil Anwar, Exchange & Email Consultant replied 10 months ago

Type me your email address for which the password ***** working

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,068 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Et my E mails from msn.com. I guss outlook. msn. Tablet. Not
not mmuch I just had my Mac book pro worked on and now I can't get any e mails … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
7,068 satisfied customers
Rest windows 10 and lost my email password. answered the
Rest windows 10 and lost my email password. answered the questions on microsoft site to reset, was verified and then received the security code. Entered code on microsoft site and it asks same questio… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I would like to shut down my outlook e-mail account. How do
I would like to shut down my outlook e-mail account. How do I do that? … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I had an account " *****@******.***" but have not used it
I had an account " *****@******.***" but have not used it in over 4 years. However, a lot of my music and applications were attached to that account. I cannot remember the password. When I tried to lo… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
On 2/1/2014 I tried to go on MSN to go to my Portfolio
On 2/1/2014 I tried to go on MSN to go to my Portfolio Manager account. I have had that account for approximately 15 years. I was told there was "No Such Account". I contacted Customer Service on line… read more
Expert
Expert
Hello, I have a "hotmail plus" account of 9 yrs now. An inc
Hello, I have a "hotmail plus" account of 9 yrs now. An incident occurred recently in which I now unable to send or receive. The Level 2 Microsoft Support forum does not respond to my open ticket inqu… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
It has been more than 2 full days since I have been able to
It has been more than 2 full days since I have been able to receive email from my msn.com email account. I can send mail, but if person receiving tries to respond, they receive an out of service messa… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I had my [email protected] Had to change it to [email protected]
I had my***@******.***. Had to change it to***@******.*** How can I transfer my old favorites and mail to the***@******.*** account. If I can't transfer it how can I open it to view? Thank You… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My e-mail account was closed because "It looks like some has
My e-mail account was closed because "It looks like some has used my account". I sent a reply yesterday around 9.00am and has not got any answer. My e-mail at msn [email protected] since I can not use… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I am no longer receiving e-mails normally. A screen entitled
I am no longer receiving e-mails normally. A screen entitled "Verify Certificate" pops up and says that "Mail can't verify the identity of pop3.live.com." The only way I can receive e-mails on my Appl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
We discontinued an msn account several months ago. It is
Hi, We discontinued an msn account several months ago. It is***@******.*** The problem is that it is still on the web and receives junk mail and an occasionally an email. It is deleted from the comput… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I had to change my e-mail from MSN to Verizon. I need to retrieve
I had to change my e-mail from MSN to Verizon. I need to retrieve my e-mail, and would think you could forward them to my new e-mail which is:[email protected]… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
my msn.com email address was hacked over the weekend. I changed
my msn.com email address was hacked over the weekend. I changed my password, but can not remember it. I've tried to reset it w/o success, tried all the links msn has suggested, called many phone #'s a… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
Microsoft decided to change my internet site to MSN.com with
Microsoft decided to change my internet site to MSN.com with no notice or ok by me. I can't remember exactly what my default setting is and the change wiped it out. I have tried http://my.hotmail.com … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
In my msn e-mail inbox, where the sender and description of
In my msn e-mail inbox, where the sender and description of the e-mail appears, there used to be a box in front of the sender's name that I could check and then decide if I wanted to delete that parti… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I BOUGHT A NEW COMPUTER AND NOW I CANNOT GET INTO MY EMAIL:
I BOUGHT A NEW COMPUTER AND NOW I CANNOT GET INTO MY EMAIL:[email protected] Can you help? I don't want the free emial from Hotmail… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
How do I change my password? My inbox was hacked and sent
How do I change my password? My inbox was hacked and sent a email to a couple hundred of my closest friends! Now I can't send email from my account. XXXXX XXXXX [email protected]… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
We had someone send e-mail messages through our e-mail with obscenitie
We had someone send e-mail messages through our e-mail with obscenities. They sent it to our entire address book. I understand that we need to change our password XXXXX order to stop this. When I trie… read more
WebGuy101
WebGuy101
Owner
Master Certified Tech Support Pro
111 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x