Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I keep getting this message when I try to log onto my

Customer Question
I keep getting this...

I keep getting this message when I try to log onto my account: Sending of password ***** user***@******.*** did not succeed. Mail server pop.secureserver.net responded: temporary error

Technician's Assistant: Have you contacted anyone about your account?

It inadvertently was stopped by Go Daddy yesterday , but then reinstated and it worked yesterday

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through thunderbird on my computer

Technician's Assistant: What troubleshooting have you tried?

I just keep entering the new password, when prompted, which then triggers the error message.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have a mac

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 11 minutes by:
10/1/2017
Email technician: Kris Rodgers, IT Manager replied 11 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Yesterday when I opened Thunderbird and tried to get
Yesterday when I opened Thunderbird and tried to get messages I received the following message: … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I cannot get new mail. I did not use for six days and when I
I cannot get new mail. I did not use for six days and when I tried to get in on my laptop, I get a server error message and failure of password. Is there a virus or hacker attack going on? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have lost the ability to download e-mail from verizon
I have lost the ability to download e-mail from verizon yahoo. I can send but when I try to download I receive this message Sending of password ***** user bachman01 did not succeed. Mail server incomi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Receiving popup "RETR did not succeed. Error receiving a
Receiving popup "RETR did not succeed. Error receiving a message. Mail server pop.securesever.net responded: unable to open that message." Cannot receive ANY emails. Bob (*****@******.***)… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I was trying to send aphoto to a contact on my thunderbird
i was trying to send aphoto to a contact on my thunderbird account a from the desktop and i get this message The RETR Command did not succeed Error retreiving message mail server comcast.17 Expungedhe… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I use Thunderbird to login to Outlook. Since yesterday, I
I use Thunderbird to login to Outlook. Since yesterday, I keep getting the foll msg: Sending of password ***** user***@******.*** did not succeed. Mail server pop3.live.com responded: Authentication f… read more
Martin
Martin
Network Engineering Diploma
153 satisfied customers
Getting a password ***** message and cannot resolve it: Sending
Getting a password ***** message and cannot resolve it: Sending of password ***** user***@******.*** did not succeed. Mail server pop.att.yahoo.com responded: (#MBR1213) Please verify your account by … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have been using Thunderbird successfully time now.
I have been using Thunderbird successfully for some time now. My email provider is Comporium Communications and the server is mail.comporium.net. Two days ago they sent out some changes to the account… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Hello Richard, I have used thunderbird for 4 years. for the first time I am getting an er
Hello Richard, I have used thunderbird for 4 years. for the first time I am getting an error: sending of password ***** not succeed. Mail server pop.secureserver.net responded: *****@******.***'s acco… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Verizon FIOS stopped sending/receiving email on Thunderbird
Thunderbird 17 using Verizon FIOS suddenly stopped sending/receiving Email. Server Settings & Outgoing Server Settings (SMTP) are suspect, esp. format of User Name. When I try to Get Mail a dialog box… read more
Chris R.
Chris R.
Bachelor's Degree
87 satisfied customers
When I launch Thunderbird I get this message. Once I click
When I launch Thunderbird I get this message. Once I click OK, TB says Not Responding. I recently changed servers on one of my email accounts, but TB won't let me get on to change the settings on that… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have had Monzilla Thunderbird for several years and use it
I have had Monzilla Thunderbird for several years and use it with gmail and a pop account. It has always been a little silly about start up asking many times for the same pop login...I enter it 2 or 3… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I have been traveling and using my laptop and using my web
I have been traveling and using my laptop and using my web interfaces for my email accounts. I tried to use my Thunderbird client which has been working fine for several years and I accidently put the… read more
amit.gzp786
amit.gzp786
96 satisfied customers
My Thunderbird client just stopped downloading my emails. I
my Thunderbird client just stopped downloading my emails. I get the message - sending of password ***** not succeed. mail server incoming.verizon.net responded: authentication failed. I don't know how… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
When I logged onto Thunderbird to retrieve my e-mail Thunderbird
When I logged onto Thunderbird to retrieve my e-mail Thunderbird was updated to the newest version. After completion I attempted to read my email and I got the message: Downloading message 1 of 34 toX… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,435 satisfied customers
I am having multiple issues with Thunderbird, thanks to AT&T. Thu
I am having multiple issues with Thunderbird, thanks to AT&T. Thunderbird was taken apart. I think I have it put back together, but it is not working. The RETR command did not succeed. Error retrievin… read more
James K.
James K.
Consultant
1,585 satisfied customers
11/17/11On the Inbox thunderebird site The mail no longer
11/17/11 On the Inbox thunderebird site The mail no longer comes in automaticly. This has been going on for about 4 days. When I click on the 'get mail' button a box opens that says 'Sending of passwo… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I am using 2email address on one PC (XP SERIVCE PACK 2 ) with
I am using 2email address on one PC (XP SERIVCE PACK 2 ) with Avast. 1)One of the email addresses will receive emails, but will not send email giving the following error message.( Sending of password … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x