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I have a Verizon phone and I don't remember email or

Customer Question
I have a Verizon...

I have a Verizon phone and I don't remember email or password ***** google says it doesn't recognize my name I have been locked out of my phone

Technician's Assistant: When did you last reset your username and password?

It was done by Verizon person this year

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my home computer not on my phone I just do texting

Technician's Assistant: What troubleshooting have you tried?

On my phone I was told to put my name because couldn't put in password ***** email forgot what it is and it didn't recognize my name

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Do you need to know anything else

Submitted: 10 months ago.Category: Email
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Answered in 1 hour by:
10/1/2017
Email technician: Kris Rodgers, IT Manager replied 10 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Category: Email
Satisfied Customers: 2,556
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