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I am close to totally abandoning Yahoo services. Yahoo mail…

Customer Question
I am close to...

I am close to totally abandoning Yahoo services. Yahoo mail has been inconsistent and I can not rely on it to function properly. I get messages on my Iphone that say I can not send mail yet, messages sometimes go out.

Technician's Assistant: How long have you had this issue with your Yahoo account?

Off and on for a couple of months. I recently upgraded my Iphone and downloaded the latest IOS program. I have had several people tell me that they sent emails to me but, I never received them.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I use both a laptop at home and the Iphone when out. I also have a tablet that I use when traveling.

Technician's Assistant: What troubleshooting have you tried?

Not much because I don't know where to go. Yahoo has asked me to input my user name and password ***** occasion but, when I enter my email address and password ***** it, nothing seems to work.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have used yahoo for a long time and I have done so because of the issue of changing my email address with many and various accounts is something that I would rather not do. I have a bellsouth email address that goes through yahoo processing. I access the email account through Google chrome on my laptop.

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
10/1/2017
Email technician: Dustin, Email Specialist replied 7 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,028
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Email technician: Dustin, Email Specialist replied 7 months ago

I have a solid idea of exactly what the issue is here. However, I do need to ask you some questions first.

Do you access yahoo from a mac or a pc?

And can you currently access yahoo from ANY device?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
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Experience: Computer Software Support Specialist for more than 10 years

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