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I have a new laptop and want to transfer from my old laptop
I have a new laptop and want to transfer from my old laptop all of my address books and email folders to the new machine. How do I do this? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I seem to have lost my address books. I use MozBackup. Msn.
I seem to have lost my address books. I use MozBackup. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Thunderbird will not launch. Uninstalled and still get xpcom
Thunderbird will not launch. Uninstalled and still get xpcom error. running windows 10. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Thunderbird won't connect to my gmail account. Doesn't even
Thunderbird won't connect to my gmail account. Doesn't even ask for password. Since I can't get my email on my iPhone or iPad it must be a Gmail problem, but I can't find source of problem. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
New computer, lost my address book and inbox. Am downloading
New computer, lost my address book and inbox. Am downloading T-bird from Carbonite. What files should I replace?? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,867 satisfied customers
My Linux system crashed so I am trying import my Linux based
My Linux system crashed so I am trying import my Linux based Thunderbird mail files into a Windows based Thunderbird application … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I'm trying to restore my tbird profile. Jan 10th my windows
I'm trying to restore my tbird profile. Jan 10th my windows 10 turned to sludge. Had to take it to a computer shop -- malware in the regristry file -- had to re-install Windows 10. Data OK. I have to … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Not sure why, but the few hundred emails in my inbox are
hi, not sure why, but the few hundred emails in my inbox are gone. all of today's emails (since I opened t/bird) are fine. I deleted the index, still nothing. any ideas? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I'm trying to find out why Thunderbird doesn't recognize .ic
I'm trying to find out why Thunderbird doesn't recognize .ics files when they are sent to me. In the process of working through this, I have lost all my inbox emails. I need some serious help. Can you… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
FOR ANSWERGUY81 ONLY PLEASE hi again! wendy here... after
FOR ANSWERGUY81 ONLY PLEASE hi again! wendy here... after spending a few hours trying to sort out a TBIRD address book issue i decided i should sign up for a month to get the kinks worked out but appa… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
We made no progress last night on this question. Still need
We made no progress last night on this question. Still need to access my old address book on Thunderbird… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
The system tried to download 17.0.4 but presumably failed as
The system tried to download 17.0.4 but presumably failed as I now have an error message under "XUL Runner" saying "not compatible with 17.0.3 maxi or mini" Now cannot access my email account at all, … read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
Since Thunderbird was updated to 17.0.2 earlier this month,
Since Thunderbird was updated to 17.0.2 earlier this month, opening any link in an e-mail takes about 1 minutes and 35 seconds. Pretty sure it's not my ISP. Help.… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My old hard drive crashed. I was able to save my Documents
My old hard drive crashed. I was able to save my Documents and Settings folder. I'm trying to install my old profile into the new installation of Thunderbird. My first attempt to copy and paste my ###… read more
James K.
James K.
Consultant
1,585 satisfied customers
Hello, I am having Thunderbird issues. I upgraded a computer
Hello, I am having Thunderbird issues. I upgraded a computer from xp to windows 7 and copied over the files using Mozbackup, but this failed to copy anything. When I tried to restore the profile, the … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
hi, can you help me log in to my mozilla thunderbird from a
hi, can you help me log in to my mozilla thunderbird from a new desktop and transfer all my emails from my laptop to the desktop? Thanks, Bob… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Hello, I may have a Thunderbird profile problem. Tbird was
Hello, I may have a Thunderbird profile problem. Tbird was crashing just after launching. Mozilla on-line archives indicated a possible bad profile. I created a new profile and was able to get to send… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,408 satisfied customers
Windows couldnt wake up from sleep, so I restarted with power
Windows couldn't wake up from sleep, so I restarted with power button. It said it had file problems and went thru and deleted many files. Thunderbird seems to have lost my account which included dozen… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,408 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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