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We have magic and do not hear incoming call no ringtone.

Customer Question
We have magic jack...

We have magic jack and do not hear incoming call no ringtone

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Aol.com

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

It is a new devise and we trying to get some assistance with incoming ring tone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No that is all for now

Submitted: 10 months ago.Category: Email
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Answered in 17 minutes by:
9/30/2017
Email technician: Shefin, Internet and Email Specialist replied 10 months ago
Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,803
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Navigate to "Settings," then "Sound" and then "Phone ringtone." From here you can select the ringtone to be used with magicJack Connect.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Customer/p>
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Shefin
Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,803
6,803 Satisfied Customers
Experience: Working as Tech support specialist with a world famous computer manufacturer

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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