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I have an error 0X800CCC17. Spectrum. Thru my computer a…

Customer Question
I have an error...

I have an error 0X800CCC17

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Spectrum

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Thru my computer a Samsung

Technician's Assistant: What troubleshooting have you tried?

It's asking for a user name and password. I didn't know I had one1

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Cant think of anything

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
9/29/2017
Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 10 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Email
Satisfied Customers: 749
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 10 months ago

This error could be related to quite a few issues.

The first thing we should try is to remove all Malware from your machine.

Let me know when you are ready to start troubleshooting!

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Category: Email
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