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I transferred my account to this new computer I received all…

Customer Question
I transferred my account...

I transferred my account to this new computer I received all of my inbox, but no contacts and no sent messages how do I go about getting those things transferred?

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Laptop on line

Technician's Assistant: What troubleshooting have you tried?

I've tried signing into Windows Live but haven't found an option to do what I need

Submitted: 11 months ago.Category: Email
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Answered in 9 minutes by:
9/29/2017
Email technician: Jason Jones, Computer Technician replied 11 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,763
Experience: 10+ years of work experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Please, note that you can click Reply to Expert to reply to me. A rating is only needed when we are finished.

On the old computer, which application were you using to access your email?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Jess M.
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Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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