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I cannot remember my password to get into my Gmail account…

Customer Question
I cannot remember my...

I cannot remember my password ***** get into my Gmail account or anything else related to Google.

Technician's Assistant: How long have you had this issue with your Gmail account?

It just started today

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through Chrome

Technician's Assistant: What troubleshooting have you tried?

Everyway that Google has instructed to try.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Is it possible for them to fix a cursor that jumps around while you are typing every where?

Submitted: 10 months ago.Category: Email
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Answered in 3 minutes by:
9/29/2017
Email technician: Martin, Network Engineer replied 10 months ago
Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 3,150
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Ask Your Own Email Question
Email technician: Martin, Network Engineer replied 10 months ago

Sorry to hear you're having trouble with your Gmail account.

May I connect with you remotely to troubleshoot the issue directly?

Regards,
Martin

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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