Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I cannot find my email, and I ,t understand what to do from…

Customer Question
Good morning. I...

Good morning. I cannot find my email, and I don,t understand what to do from my email site. help needed

Technician's Assistant: What's the make/model of your device? How old is it?

My computer was made for me by TFW Computers and is about 3 years old that is all I know about it

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It started yesterday. I am able to log on to the yahoo site, but I don/t get my email, and I don.t seem to be able to follow the instructions on the site. nor am I able to find my email

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 12 minutes by:
9/29/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,773
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

May I know if you have tried to use another browser like Google Chrome or Mozilla Firefox to access your Yahoo email account?

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

I am ready to help you. Please let me know when you come back online at this page.

Please type at the box below, then click on the Send button below to communicate with me.

Thank you,

Ask Your Own Email Question
Was this answer helpful?
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can;t recover my pw for collarspace.com and can't find a
I can;t recover my pw for collarspace.com and can't find a support number or email. It's a dating site. Thank you. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can't get Yahoo email on my Mac. I get it on my iPhone. From
can't get Yahoo email on my Mac. I get it on my iPhone … read more
Jon
Jon
Bachelors Degree
622 satisfied customers
Cant access my old email and I need to reset my password. I
Cant access my old email and I need to reset my password *****: Are you logged into your email account on any other devices? Customer: I need to log back in to my LinkedIn account … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
725 satisfied customers
I need help getting into my account. I forgot my password
I need help getting into my account. I forgot my password ***** the yahoo help center doesn't help me get it back … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
I'm signed into Google with the "rocketmail.com" address
I'm signed into Google with the "rocketmail.com" address which was canceled during the major breach some years back. It's apparently difficult, if not impossible, to correct or update to my current em… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
I did not change my password but having trouble getting my
I did not change my password ***** having trouble getting my mail, their telling I can't get my mail for 24 hours because I've tried to get into yahoo to many times. I'm 77 years old and I don't under… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Google gave me a new account with new email address. I am
Google gave me a new account with new email address. I am disabled and didn't know what I was doing. I have contacted Google and asked them to cancel my account. So far they have not responded. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Apple Questions: I have an Ipad and an IPhone. I have many
Apple Questions: I have an Ipad and an IPhone. I have many work files on my email. Suddenly in the last few days, I am unable to either File emails, nor trash unwanted, unread emails. A pop up says I … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have problem with my yahoo email account. I access on two
I want them to be able to restore my account after a message "unusual activity"… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
How do I get access to an old, old @msn.com email address?
how do I get access to an old, old @msn.com email address? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I can't get into my yahoo Acct. When I try to reset my
I can't get into my yahoo Acct . When I try to reset my password ***** it still will not work wants a password ***** an email address I have not used in 10 years … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
Ive tried everything... my email account hacked? cant send
ive tried everything... my email account hacked? cant send or receive emails for 48 hours now and this is a problem … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My friends are getting this message: DNS address could not
My friends are getting this message: DNS address could not be found. I can access all other websites but not my own. I have searched the web and it says that means that my server provider is at fault … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I just a widows 10 did not know it had internet service and
I just a widows 10 did not know it had internet service and was yahoo. … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
I am unable to do a search in Yahoo Mail in Firefox. Just
Hi, I am unable to do a search in Yahoo Mail in Firefox. Just stopped yesterday. Tried all of your suggestions and nothing. We have two company emails and one works. Must be the settings in the one ya… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
This morning I logged into my Microsoft Outlook account and
This morning I logged into my Microsoft Outlook account and downloaded my mail. It is sending me over 18,000 old emails. I am unsuare of the problem.… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I used to have an email address with sbcglobal.net, supported
I used to have an email address with sbcglobal.net, supported by at&t but now by Yahoo. I cancelled this account over 3 years ago but someone has hacked the acct and is contacting people I knew in my … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
644 satisfied customers
Good Morning. I have an sbcglobal.net email account that is
Good Morning. I have an sbcglobal.net email account that is causing a lot of problmes. I get huge abounts of spam on it, and when I mark them as spam and then send them to the trash, all of the spam g… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x