Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Cant remember my passsword. Yahoo. Desk top. Everything. To…

Customer Question
Cant remember my passsword ...

Cant remember my passsword

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Desk top

Technician's Assistant: What troubleshooting have you tried?

Everything

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

To send my phone a confirmation number my phone number is *****

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
9/29/2017
Email technician: Larry S, Computer Support Specialist replied 11 months ago
Larry S
Larry S, Computer Support Specialist
Category: Email
Satisfied Customers: 1
Experience: Senior Technical Support Specialist at TSYS
Verified

Hello, my name is ***** ***** I look forward to helping you today.

Ask Your Own Email Question
Email technician: Larry S, Computer Support Specialist replied 11 months ago

If you phone number is ***** the only other option is to contact Yahoo. Let me get the contact information for you. They can assist you in unlocking your account and resetting your password.

Ask Your Own Email Question
Email technician: Larry S, Computer Support Specialist replied 11 months ago

Take a look at this website for Yahoo. It will explain how you can go about resetting your password. https://help.yahoo.com/kb/account/yahoo-password-reset-forgotten-password-sln27051.html?impressions=true

Ask Your Own Email Question
Email technician: Larry S, Computer Support Specialist replied 11 months ago

Also, take a look at this Yahoo website. https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT After you enter your email address, you can click get started and choose a support option. It's best to choose chat or phone.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Larry S Your Own Question
Larry S
Larry S
Larry S, Computer Support Specialist
Category: Email
Satisfied Customers: 1
1 Satisfied Customers
Experience: Senior Technical Support Specialist at TSYS

Larry S is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I need help with my yahoo account, cant sign in, I need help
i need help with my yahoo account, cant sign in, I need help disabled the account key … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Having a hard time obtaining my password. Tried customer
Having a hard time obtaining my password. Tried customer support but cannot access code due to an old Gmail account I do not recall.. Can you help with obtaining a password ***** I can get my mail? … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I forgot my password and I am trying to send / receive
I forgot my password ***** I am trying to send / receive emails. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I accidently erased yahoo from this computer, and my
i accidently erased yahoo from this computer, and my recovery phone number is ***** in operation … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can get to yahoo web page, but cant remember the password
I can get to yahoo web page, but cant remember the password ***** get mail … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
Cant sign in because I can't remember password. Don't know
Cant sign in because I can't remember password JA: Are you logged into your email account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
How do I send my photo's to my company email. Gmail. I can
I can only get my photo's from my office computer! … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I forgot my password to my yahoo email account. I have an
I forgot my password ***** my yahoo email account. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I was trying to aces my email and cant. Yahoo. Through
everything the problem is they send me a text for the verify it si me and that cell phone has been stolen and I cant get in to change the # to the new one … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I need help to login into my facebook acct, my phone is not
hello my name is ***** ***** I need help to login into my facebook acct, my phone is not working also cant access my yahoo acct. do not know the password ***** it cause I cant send a temporary to my p… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cant seem to log into my email. my phone number has
I cant seem to log into my email. my phone number has changed since I made the account. and the other questions like my library card and when I made the account I don't remember … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a window showing up on my desk top telling me to
I have a window showing up on my desk top telling me to enter my Yahoo password. I do that and I get an email confirming it is done and then the window comes up on the desk top again with the heading … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I cant get into my yahoo email account. wont accept my
I cant get into my yahoo email account. wont accept my password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Very confused... can access email fine but keep getting
very confused... can access email fine but keep getting message to change password ***** each device. Want ot use same password ***** desktop ,phone, ipad and laptop both are working i think oK but wh… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I was deleting some email from my i phone 6 and everthing on
i was deleting some email from my i phone 6 and everthing on my email disappeared. so i check my mail on my desk top which is an I mac computer and all the mail is still there under yahoo mail. i went… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How can i reset my google information for my cell phone,
how can i reset my google information for my cell phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cant find my yahoo mail username and my password, haven't
I cant find my yahoo mail username and my password … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
I can't remember my password and the phone number I
I can't remember my password ***** the phone number I registered with is different and I don't have a recovery email so how can I change my password. I haven't been able to get or read any of my email… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x