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I can not get the android version of Outlook to work with my…

Customer Question
I can not get...

I can not get the android version of Outlook to work with my email address

Technician's Assistant: How long has this been an issue?

Since I bouhgt the new samsung 8 phone

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Tired to enter email address in other mail apps like Yahoo but that did not work either.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I do have the setting I use on outlook on the laptop.

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
9/28/2017
Email technician: Richard, Email Systems Specialist replied 10 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me the error you get when you fail to get it to work on your phone?

Please let me know

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Customer reply replied 10 months ago
no error just does not work
Customer reply replied 10 months ago
no thanks
Email technician: Richard, Email Systems Specialist replied 10 months ago

ok, but how does it not work? What exactly happens?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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