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I am not receiving any emails. I am not very smart on

Customer Question
I am not receiving...

I am not receiving any emails

Technician's Assistant: Just to clarify, what email service provider are you using?

I am not very smart on computers so excuse my ignorance.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web Broser.

Technician's Assistant: What troubleshooting have you tried?

Yahoo Frontier but get my emails through Thunderbird. I don't know how to trouble shoot. I can get on the enternet

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

?

Technician's Assistant: What confuses you?

Everything but I haven't had emails for 2 days.

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
9/28/2017
Email technician: Richard, Email Systems Specialist replied 10 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me please which email program you are using?

Please let me know

Thank you

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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