Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I cannot install aol gold would you do it for me. I just got…

Customer Question
I cannot install aol...

I cannot install aol gold would you do it for me

Technician's Assistant: How long have you had this issue with your A.O.L. account?

I just got a message from aol they are changing to aol gold i have been with aol for over 15 years

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Browser

Technician's Assistant: What troubleshooting have you tried?

Please can you install it i am 84 years old

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
9/28/2017
Email technician: Richard, Email Systems Specialist replied 10 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me please the issue you get when trying to install AOL gold?

Please let me know

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I cannot find "mail waiting to be sent' so I can't send it.
I cannot find "mail waiting to be sent' so I can't send it … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I try to open my aol, i get message to install gold aol. i
i try to open my aol, i get message to install gold aol. i have tried with no luck. away you could help me. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I tries to change it to what has been working but at 84 yrs
I tries to change it to what has been working but at 84 yrs old I kept messing up. My [email protected] is working but not the screenname KA4fzi. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I CANNOT GET MY OLD SAVED EMAILS FROM THE OIL AOL TO AOL
I CANNOT GET MY OLD SAVED EMAILS FROM THE OIL AOL TO AOL GOLD. THE OLD AOL (8.7) WILL NOT STAY OPEN TO RETRIEVE THEM. WHAT TO DO? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have scanned and wished to send the item in an email. It
Hello, I have scanned and wished to send the item in an email. It went to AOL 9.82 Mail Waiting to Be Sent instead of AOL Gold and I cannot get it to send it from gold. Even if I rescan it continuousl… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I cannot send email...what happened/ Spectrum. I was using
I tried reboting...and I also tried goring through the "internet" version of aol … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Since I upgraded to Aol Gold I have a problem connecting a
Since I upgraded to Aol Gold I have a problem connecting a 3rd party divice to download emails. Can you tell me what the correct address is to the aol server now. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Repeating again. Was wondering why I don't have to give my
Repeating again. Was wondering why I don't have to give my password ***** I first turn on the computer. I always had to do that. This AOL. is getting nutty and I dislike that Desk Top Gold. I miss Clu… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I went through all the steps for Gold and now can't access
i went through all the steps for Gold and now can't access it or my original aol. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Aol desktop will not launch after i reinstalled it. It just
aol desktop will not launch after i reinstalled it. … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
Howdy, am trying to download desktop gold, no luck at all.
howdy, am trying to download desktop gold, no luck at all … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
MY AOL GOLD got corrupted and would not open so was deleted,
MY AOL GOLD got corrupted and would not open so was deleted, now I cannot download again. … read more
Moses C
Moses C
Bsc
813 satisfied customers
I tried to download aol gold and I briefly saw the new
I tried to download aol gold and I briefly saw the new screen. Since then I am being reminded I need to install aol gold but when I try to do this, I am told it is already downloaded. But I still have… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Is there any AOL experts online right now question.....i
is there any AOL experts online right now question.....i have had AOL for a very long time and my desktop computer is telling me i need to upgrade to the latest version " AOL Gold " and im wandering i… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I recently had to get a new computer and need to know how to
I recently had to get a new computer and need to know how to make AOL my home page. I have been using AOL for many years and am lost without being able to sign to my account. Please help! … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I now have AOL GOLD. I now have AOL GOLD. I am unable to
I now have AOL GOLD. I am unable to e-mail a document from my desk top now. What can I do? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I had to download your new aol gold.i did not want it to
hi I had to download your new aol gold.i did not want it to begin with but I could not sign on unless I downloaded it.please all I want is what I had.I have been with aol for a very long time and im 7… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
AOL recently installed AOL Gold on my computer. Many
AOL recently installed AOL Gold on my computer. Many features from previous AOL software did not transsfer. Others are not operating satisfactorily. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x